FAQ

Due to we’re the original balls manufacturer in China. Unlike other suppliers purchase balls from us. so We’ve very competitive price than any other Metal balls and Steel Sculptures Supplier.Would love to be able to direct you to spend your budget as efficiently as possible. Meanwhile, we focus the high quality as our motivation.

Sure about that. we’re not only manufacturing qualify products. but also the customization works offering as well.

Our Price range varies according to the size with thickness and customization.

• Fire Pit Ball,Steel Sculptures -No MOQ required.
• Hollow Brass/copper Balls- size under 200mm (8″) has MOQ required , e.x:Φ100mm(4″)-100 pcs
• Hollow Aluminum Balls- size under 200mm (8″) has MOQ required , e.x:Φ100mm(4″)-200 pcs
• Hollow Steel Balls- we’ve large stock in our standard size. we can supply directly. here’s our Catalog which has staged our standard size.
• Notes: We will charge $1000USD for new stamping pressing mould fee if you need the customized size under 250mm.

• Normal order.1-3days directly supply from Stock.
• Customized orders:7-15 days for scheduled production in queue¹.
• Steel Sculptures:15-30days based on the amount of works from the design.

¹：we arrange production according to the chronological order in which the customer places his/her orders.

*Statutory public holiday and will cause delay sometimes.

Conditions under Ocean shipping:

• Normal order: 30% T/T deposit in advance, balance against the copy of B/L.
• Customized order: 50% T/T deposit in advance.balance against the copy of B/L.
• Notes: The balance will be paid before shipping if the shipment arranged by the client’s courier.

Conditions under express and air shipping:

• All kinds order: Balance before shipping.

We accept:

• PayPal: 4.9% PayPal Service fee
• T/T(wire transfer):No any service charged.
• WestUnion: No any service charged.
• For large amount. we accept L/C.

We provide:

• EXW: Best Choice if you need the whole authority for the cargo delivery by your carrier.
• FOB: Best Choice if you have courier help you to proceed the shipment in China.
• C&F: You will pick up cargo from the harbor or inland terminal.
• DDU(Deliverded Duty Unpaid): The cargo will be delivered to your detailed address without duty paid.
• Why don’t offer DDP?  due to the duty varies depending on the different Countries customs policy. Our courier hardly to collect that duty .

*Less than a cubic, fee in accordance with a cube

By Express — Door to Door

For samples or small orders, we adopt air express courier.

The choice of courier varies according to different country, but most countries currently have a choice of some or all of: DHL, UPS, FedEx and Aramex. China EMS is also available for certain countries. Delivery time is usually around 3-7days by DHL, UPS, FedEx, Aramex and 7-15days by EMS, depending on the country.If your address is remote area. there’s additional remote area service cost from express company. you can check this documentation for the remote area list

By Air — Door to Airport

For medium and urgent orders, we adopt bulk air shipment.

You can have your forwarder to help you collect the goods at your airport. The price of air shipment is much better than by express and speeder than by sea. Delivery time is usually around 3 days to your local airport.

By Sea — Warehouse to Seaport

For larger orders, we adopt sea shipping.

It takes a little longer time but it’s the cheapest way for delivery, usually 15-30 days to your local customs. Customs clearance paperwork and procedures are handled by the courier. They may need to contact you in certain cases to confirm details of a shipment. In any cases where additional paperwork is required for customs clearance, we will assist you as much as possible.

The US clients must do the importer security filling before the vessel dispatched.

You can read this documentation from US Customs.→ ISF 10+2